Delivery method
Delivery Time
- Pan India Delivery: Our standard delivery time across India is 5-9 business days. Please note that delivery times may vary based on your location, the availability of the products, and external factors beyond our control.
Order Processing
- Order Confirmation: Once your order is placed, you will receive an order confirmation email with the details of your purchase.
- Order Processing Time: Orders are typically processed within 1-2 business days. Processing time includes order verification, quality check, and packaging.
- Shipping and Handling
- Shipping Partners: We have partnered with reliable courier services to ensure timely and safe delivery of your orders.
- Shipping Charges: Shipping charges, if applicable, will be calculated and displayed at checkout. Free shipping offers, if any, will be mentioned on the product page or during the checkout process.
- Handling Fees: There are no additional handling fees. The price you see at checkout is the final price.
Order tracking
- Tracking Information: Once your order is shipped, you will receive a shipping confirmation email with the tracking number and a link to track your order.
- Tracking Updates: You can track the status of your delivery on our website under the ‘Track Order’ section or directly through the courier’s tracking system.
Delivery Conditions
- Delivery Address: Please ensure that the delivery address provided is accurate and complete. SmartJugad.com will not be responsible for orders delivered to incorrect addresses provided by the customer.
- Delivery Attempts: Our courier partners will attempt to deliver the package three times before returning it to us. Please ensure someone is available to receive the package at the provided address.
- Remote Areas: Delivery to remote or difficult-to-access locations may take longer than the standard delivery time. In such cases, we will notify you of any delays.
Delays and Issues
- Unforeseen Delays: While we strive to deliver within the specified time, there may be delays due to unforeseen circumstances such as weather conditions, natural disasters, or strikes. We will keep you informed in case of any such delays.
- Lost or Damaged Items: In the unlikely event that your order is lost or damaged during transit, please contact our customer service team immediately for assistance.